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20 Years of Safer Properties: Ligtas’ Partnership with a Leading UK Managing Agent
Service | Fire, Health and Safety, Legionella, Training
Sector | Managing Agent
Testimonial
“We have found Ligtas to be a good partner. They provide a professional service, and the relationship has worked well. The main benefit of using Ligtas is their adaptability. We go to them with a problem, and Ligtas helps us find a solution. Our life has been made easier by having a provider who listens and responds, which gives us peace of mind. Ligtas providing a local presence for our Heads of Property Management creates a good working relationship. We see the benefits of this as it helps us in our pitches to new clients, in demonstrating the strength of our risk management arrangements, and in helping us secure new business.”
Head of Health and Safety,
Property and Asset Management
Client Overview
A leading UK managing agent, overseeing a diverse portfolio of residential and commercial properties across the nation, required a robust health and safety compliance partner. With thousands of properties under management, they needed expertise to achieve regulatory compliance, mitigate risk, and streamline operations effectively.
The Challenge
Managing a vast property portfolio comes with unique challenges, including maintaining health and safety standards, fire safety compliance, Legionella risk management, and delivering effective training solutions across multiple sites. The client sought a partner that could:
- Provide comprehensive health and safety consultancy and training services.
- Ensure nationwide coverage with consistent service delivery across England, Wales, Scotland, and Ireland.
- Seamlessly integrate with their existing IT systems for real-time data visibility.
- Adapt swiftly to portfolio changes, tenant transitions, and site modifications.
- Deliver innovative solutions for evolving compliance needs.
The Solution
Ligtas partnered with the managing agent, expanding its services over two decades to provide full compliance coverage for both commercial and residential properties. Key solutions included:
Health and Safety Expertise
Comprehensive risk assessments, fire risk evaluations (including compartmentation surveys and fire door inspections), DSEAR assessments, Legionella Risk Assessments, Fire Drills & Evacuation Procedures, Fire Strategy Reviews, and tailored training sessions, including IOSH, NEBOSH, Fire Warden, and Legionella Awareness.
Nationwide Reach, Local Service
Ligtas specialists provide swift response times, consistently achieving the 7-10 day KPI for report issue across England, Wales, Scotland, and Ireland.
Seamless Data Integration
Ligtas’ proprietary Apollo software is tailored to the client’s needs, synchronising with their systems for real-time risk management.
Managed Service Partnership
A dedicated Key Account Manager ensures ongoing communication, bespoke MI reporting, and a focus on exceeding expectations.
Innovation in Compliance
The introduction of the PropertyPlus Audit App enhanced compliance tracking and reporting, ensuring up-to-date oversight across all properties.
Results & Impact
Through its partnership with Ligtas, the managing agent achieved:
Improved compliance
Improved compliance across thousands of properties nationwide.
Streamlined reporting
Streamlined reporting and faster turnaround times for risk assessments and audits.
Enhanced safety culture
Enhanced safety culture, promoting proactive risk management.
Operational Efficiency
Operational efficiency, with seamless integration into their IT platforms, enabling real-time data analysis.
Our Services
Related Services
Consultancy
Health &
Safety
Consultancy, compliance audits, risk assessments, and training.
Consultancy
Fire
Safety
Fire risk assessments, compliance strategies, and fire safety training.
Consultancy
Legionella
Management
Ensuring Water Safety & Compliance with Expert-Led Solutions
Training
Consultancy & Training:
A Complete Solution
Effective health and safety consultancy is most impactful when combined with industry-leading training. Ligtas offers:
- NEBOSH, IOSH & bespoke training solutions to support risk management.
- Flexible delivery – virtual, online, and classroom based courses.
- Competency-based learning to empower your workforce.
