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You'll learn about the three main areas in which problems can occur - people tasks and resources. Problems with people can include personality clashes, dangerous, offensive or illegal behaviour, poor communication and differences of opinion. You'll learn about the Equality Act 2010 and how it applies to discrimination. There'll be coverage of time-wasting - due to individual actions and poorly organised work systems - and how to ensure time at work is spent productively. It'll also cover problems with resources, such as a lack of raw materials or equipment. You'll discover the ways problems can be solved by the actions of managers, employees and outside organisations. Finally, we'll investigate the use of arbitration, negotiation, compromise, conciliation and mediation to resolve conflicts - and the many benefits these resolutions can bring to the workplace.
This course is aimed at supervisors and managers that want to develop problem solving skills in the workplace. The course can be a great starting point for people new to their leadership role as well as more established managers that want to enhance their skills. This acts as a great introduction to the subject. This course can be sold to individuals who are doing the training for themselves or it can be pitched to businesses who might want to put all of their first line management team through the training, so they all work in the same way and have the same skill set.
This online Problem Solving in a Workplace E-learning course covers a range of problems that occur in the workplace – and how they can be recognised, controlled and solved.
The Problem Solving in a Workplace online course focuses on the three main areas in which problems can occur – people, tasks and resources.
This E-learning course will highlight that Problems with people can include personality clashes, dangerous, offensive or illegal behaviour, poor communication and differences of opinion.
The Problem Solving in a Workplace E-learning course will teach about the Equality Act 2010 and how it applies to discrimination.
There’ll be coverage of time-wasting during this online Problem Solving in a Workplace course, focussing on issues such as time wasting due to individual actions and poorly organised work systems – and how to ensure time at work is spent productively.
Problems with resources, such as a lack of raw materials or equipment will be discussed during the online Problem Solving in a Workplace Course.
This E-learning Problem Solving in a workplace will help you discover the ways problems can be solved by managers, employees and outside organisations.
Finally, this Problem Solving in a Workplace online course will investigate the use of arbitration, negotiation, compromise, conciliation and mediation to resolve conflicts – and the many benefits these resolutions can bring to the workplace.
This comprehensive course on problem solving in a workplace is structured to cover the following essential topics:
Delegates will be awarded a certificate in Problem Solving In A Workplace upon course completion.
Non-accredited
