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This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence. It contains a sections on the advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them. Finally it will highlight the role played by emotions in the workplace and provide practical advice including tips for using emotional intelligence to deal effectively with emotions in situations that can arise in the workplace.
This course is aimed at supervisors and managers that want to develop more effective relationships with members of their teams. The course can be a great starting point for people new to their leadership role as well as more established managers that want to enhance their skills. This acts as a great introduction to the subject and covers the key concepts and theories relating to emotional intelligence. This course can be sold to individuals who are doing the training for themselves or it can be pitched to businesses who might want to put all of their first line management team through the training, so they are all work in the same way and have the same skill set.
This online Introduction to Emotional Intelligence e-Learning course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. The Introduction to Emotional Intelligence online course will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence. The Introduction to Emotional Intelligence course contains a sections on the advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them.
This comprehensive course on Introduction to Emotional Intelligence is structured to cover the following essential topics:
The Introduction to Emotional Intelligence E-Learning course is approved by leading industry bodies IIRSM and CPD.
CPD, IIRSM
