Let’s hear from Caroline Greenwood
The health and safety consultants role
As a Ligtas consultant, I am not there to ‘make’ anyone obey, ‘make’ a situation happen, ‘make’ the client accept responsibility. Instead, I am there to guide, support, educate, encourage, and equip the client to take responsibility as the competent person and become the lead in educating those who assist them.
I take pride in the knowledge that I have gained through experience and qualification. This knowledge has grown over time with each new experience and client I have encountered. The questions posed may seem similar but when you add in the client’s circumstances, it isn’t a one size fits all, nor is it a tick in the box exercise.
This means that we can take our extensive experience and help clients meet their legal obligation through our guidance and structured encouragement. We are there to support, not enforce, and ensure that a consultant visit is positive, not one that may cause concern or may anyone feel like they do not know what they are doing.
There have been visits where I could sense my presence was feared. But thankfully, once the client relaxed, I discovered why. Reasons the visit was dreaded included misconception, the uncertainty of expectations, or an uncomfortable history with a previous consultant.
The role of a consultant is to make sure the client feels comfortable about what will happen on the visit and what is expected of them. Then, after the visit, it is to ensure that a detailed report is delivered within a reasonable timeframe. At Ligtas, this is 10 days.
Once again, this is not just a box-ticking exercise. Ligtas care about health and safety and ensure that you fully understand the next steps in the process.
One of my greatest pleasures in this role is when I have left site knowing that I have put the client’s mind to rest, that they are motivated and want to get involved with Health and Safety matters to ensure a safe workplace for all who visit and to be proud of their own achievements and successes.
Finally, a health and safety consultant’s visit should never be feared. If anything, we provide the help, guidance, support and expert knowledge to keep the enforcer from your door.
Caroline - Ligtas consultant